Logitech Logi Focus Protective Case with Integrated Keyboard for iPad Mini 4 by Logitech shipped from US (bought thru Qoo10) is defective. Contacted Logitech customer support who are NOT supporting due to their terms & conditions. Supplier cannot be contacted directly, Qoo10 do NOT support such purchases.. there is NO Guarantee or warranty for such products.. Consumes so much time and trouble. I never thought Logitech products are defective and they do NOT support their own products. Logitech customer support is helpless. I regret for this purchase. https://www.youtube.com/watch?v=IMEcXq4TXAU&feature=youtu.be https://youtu.be/IMEcXq4TXAU