At the begining of March I have opened an account at Action Online Casino. I would like to point out that I have previously searched the Net for any incidents regarding this casino and also, I have sent an e-mail to check their customer support. They answered promptly...So, I started playing, I won some money, and on 13th of March I have made my first withdrawal attempt of 360 EUR. Immediately after my request I have received an automatic mail containing the transaction ID an also asking me for a proof of ID. Since then I have repeatedly tried to send a copy of my ID card via e-mail and also via fax. Every time I have received failure notices for the e-mails and the fax line was always busy. They suddently seem to be unreachable...6 weeks ago I have contacted the Kahnawake Gaming Comission about this issue. Their representative, Mr. Billie Jo Peterson, promised to contact to operator and then he didn’t reply my e-mails. I have also contacted Playtech, but with no result as well. As you can see, there is nobody else to turn to. The money keep coming back to my account and I am still trying to withdraw, but it’s becoming more and more obvious that the casino is scam, licensed by Kahnawake and powered by Playtech.