6 May, 2014 → by ClaimboUser409657
Improper Installation Resulting in Catastrophic Failure

Absolute Awnings failed to properly supervise their subcontractors and didn't pay them on a timely basis resulting in delayed service and catastrophic failure of my awning. They are calling it wind damage and refuse to replace the material. They have asked me to pay 50% of the cost of replacement. Absolute Awnings refuses to identify where their main office is located and who the mysterious 'Charles' really is. Their website provides no information about their whereabouts. Calling any number listed for their 'branch' offices leads you right back to 'Charles'. Again, there are no addresses listed for the branch offices. This is very suspicious and leads me to recommend no one should do business with this organization.
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