Ordered multiple items from the website with a promised 48 packing time and paid for expedited shipping. This process should have taken a week, maximum, as portrayed by the websites business practices. Unfortunately this is not the case nor has it been for a majority of its customer base. The reviews on the site are not legitimate and have been doctored by the business to create a false report regarding positive client reviews. Do not order from them you will loose money, they will not send complete orders or abide by their return policy. Scam, scam, scam! No customer service, Have not received the products I purchased nor have I been refunded . BEWARE DIRECT VAPOR IS A NIGHTMARE! User's recommendation: DO NOT USE DIRECT VAPOR!