I had spoke to representative a few days ago in regards to my complaints and concerns. I was informed that I will be expecting a check to compensate at least the amount that was a total of the order of purchase. But when I had received a letter in the mail it was just two complementary milkshake cards. The reason for my request for money back is because not only was there a fly or a mosquito in my Milkshake but My husband and I had also got sick up to four days with vomiting and runny bile movements. I am requesting my money back at least to suffice