29 Aug, 2011 → by ClaimboUser909285
Falsely advertised /Threatened Penalty payment not in contract

AAA-1 Roof Care of Woodinville falsely advertised the house would be "washed" as part of roof/gutter cleaning process. This add reels in the customer with an expectation they have no intention of providing. Actual estimate indicates house will be rinsed of debris from roof cleaning. When cleaning technician arrived, I verified the descrepancy and was told that customers often complain to him of this I challenged Karen, the office manager on the discrepancy of language and expectation. When I tried to cancel the cleaning on scheduled day, August 16 2011, I was threatened with a $150 fee. No such fee is mentioned anywhere in the advertisement or any other paperwork provided to me by the company.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of AAA 1 Roof Care you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.