1 Jan, 2018 → by ClaimboUser353343
Extreme High Cost
*SOLVED
5
I wish I had come to this website before I was taken in by this company. On Sunday night, I needed a plumber...sewer line had a blockage and it backed up into the house...two bathrooms completely flooded...and the water was making it way towards the hallway. We had this same problem about two years ago but I couldn't remember who we used. I had seen their advertisement on TV...so I called them. We were quoted $150.00 for him just to come out. I thought that was kind of steep but being it was Sunday...and at night, I thought it was an additional charge. I am not sure if it's because I didn't ask or this is just their practice but we were NOT told the total cost beforehand...and now I know why! Had we been told...I would have called someone else. I don't mind paying for services when needed but when you live pay check to pay check, every penny counts. Aside from the fact it took him over an hour and a half to arrive...without quoting us a price...he immediately snaked out the drain...and the problem was solved. Now as I said...we had this problem once before...and it cost about 78.00 for another company (wish I could remember their name) to come out...and I think the total cost was about $248.00. Therefore I figured it would cost about $320.00 for the additional charge of coming out here on Sunday. BOY WAS I WAY OFF! The total cost...with a discount came to $660.00. Moral of the story...STAY AWAY FROM A1 AMERICAN PLUMBING!