5 Nov, 2019 → by ClaimboUser432683
extra charges without asking and no reaction at emails anymore
1
At Malaga Airport we were tricked into additional insurances (not discussed, not explained) and yes we did not read the Spanish contract we were presented well enough (admit that), however not being mentioned about it assumed to be paying a deposit. Afterwards at home it becomes clear it was no deposit but additional charges. After opening an incident we just got basic response sales rep would always give us an option for extra insurance or deposit. So just making conclusion too bad for you. After that zero response is given to any email contact.