I bought an extended warranty for my apple iphone. Phone stopped working, I filed a claim and received a replacement phone that did not work. I sent it back, got another replacement phone that did not work. Sent it back and yes, got another phone that did not work. A total of three phones over a month long hassle with no ability to get me back to a working phone. Just give me back my deductible and premium payments so that I can buy a new phone myself. Robert chaves