After adding a new vehicle to my list, and they confirmed the appointment for PA Free safety & exempt emission testing, [since I own a Toyota purchased from them], asking only for the VIN# in their WEB, they did not want to do the exempt testing since I did not bring the previous paper showing the mileage at that time; The mileage is written on the stickers, but they objected that it has no value to them! When I asked them why did they not require the previous proof of inspection, the answer " the Law requires us to see that paper" and we do not have to inform you about it! Nice customer relation, since they sent 2 emails before my appointment time, without mentioning anything about what is going to happen!