On July 21st, 2017 I purchased a refurbished Nikon D7100 Camera from Abe's of Maine at a reasonable price. The next day I got a call from the asking me if I would rather buy the retail version which was only 100 or so more. I should have canceled the order right then but on an impulse decided to buy the new one. I noticed right off that the battery seemed to drain much faster but it was not totally unacceptable. A few months later it sudden starting draining the battery in one hour if left on. I changed lens to make sure that was not the problem. I also changed batteries and tried to eliminate any possibility of it being something besides the camera. I call the customer service line and after being on hold for a few minutes an automated voices says " goodbye" and hangs up. I tried to call again, the same thing. I finally called their sales line which answered immediately. They promised me that someone named Lisa would call me back the next day and that the reason the customer service line got no answer was because they were in a meeting. No one ever called back. I called Nikon to get educated on them not being an authorized dealer and that I would be out 250.00 just got get the camera repaired, maybe. This company will take your money and not honor their guarantee. They are deceptive unscrupulous jerks with no integrity.