Poor quality, disrespectful behavior. Blamed the ill fitting bottom plate on bone loss and dry mouth. Said she would have to get used to eating soft food. Funny thing, we overheard him giving the exact same excuse to another dissatisfied client. Because we complained he refused to remake the set. The office manager offered to refund $2400 of the $3330. I turned them down flat. Finally negotiated $3200 return. He actually tried to "Man Splain" the issue and said the ill fitting bottom plate was perfect. No worries, I contacted a trusted dentist (also in Roseville) who will charge me less than the "premium" set Mosly made. Technician actually ruined the top plate trying to polish off the bumps. User's recommendation: Go somewhere else. DO NOT USE THESE FOLKS.