I visited Dr.Kozar's office was on October 21, 2010. The Smart Lipo Coordinator was Ms. Barbra who is no longer employed at Advanced Smart Lipo Center. I met with Ms. Barbra, I explained to her why I was there I wanted to have a procedure done to my buttocks and anterior thigh. She left out and came back with Dr. Kozar who examined the areas of interest, discussed the procedure and suggested a few other areas that I was not interested in like my inner knees. Dr. Kozar and Ms. Barbara left out so I could dress. Ms. Barbara came back in and discussed the cost of the procedure it was too expensive, so she suggested that I didn't get my knees done. The amount still was more than what I expected to pay. There never was a mention about the 15% non-refundable fee or a $75 charge for the second consultation. I wanted to get the 20% discount special that Dr. Kozar was running on the internet. I cannot recall if I had an appointment. I do remember when I went there to inquire about the discount no one mentioned at that time anything about the $75 charge for a second consultation. I remember Ms. Keyanna went to ask Dr. Kozar a question I had about Smart Lipo, it was about the discount and one area of concern. Ms. Keyanna asked me to step into the side room so the other patients could not hear what we were discussing. Ms. Jenna who replaced Ms. Barbra was not there, so Ms. Keyanna was acting as the coordinator. Dr. Kozar came in answered the question I had cornering my buttocks area. I told him I wanted to receive the discount before it expired. He stated the only way he would do the buttocks, if I had my waist done. Because I felt he was the only doctor willing to do the buttocks and the anterior thigh. I decided to go ahead and let him perform the procedure. I gave Ms. Keyanna my card to charge, I did not sign the contract until the charge would go through. When Ms. Keyanna came back with the slip for me to sign that is when she brought the paper work. Dr. Kozar then made the statement that, if I decide not to have the procedure that I would not be entitled to the $804 he said ''I am not a bank''. I was insulted that Dr. Kozar made that comment but I went on and signed the paperwork.