Update by user Jul 06, 2019 Customer service there is no comparison, Creechs Septic tank and Plumbing company ripped me off BIG TIME, NOT ONLY ME, MOSTLY ELDERLY CITIZENS PERIOD. I AM SURE ROTO ROOTER IS 1000 TIMES BETTER. Product or Service Quality CHEECHES PRODUCTS ARE MISLEADING. THE OWNER AT THE TIME WAS AND STILL IS MYRTLE CREECH. SHE LIED ABOUT EVERYTHING. GAVE ME A PRICE AND TOLD BE NOT TO TELL ANY OF HER EMPLOYEES WHAT SHE WAS CHARGING ME. NOW I KNOW WHY, I WAS RIPPED OFF OVER AT LEAST $3000.00 SHE WILL HERE FROM US SOON. I have something else to compare I WILL GO ANYWHERE ELSE BUT THIS PLACE. NEXT TIME I WILL CALL ROTO ROOTER. THANK YOU VERY MUCH FOR YOUR UNDERSTANDING. I HAVE HIRED A LAWYER WITH OTHER SENIORS IN THE AREA WHO HAVE AGREED TO HELP PAY FOR LEGAL SERVICES. PERHAPS A CLASS ACTION SUIT. Original review posted by user Jul 03, 2019 Feb, 2019 I WAS CHARGED 450 FOR CLEANING MY SEPTIC TANK AND 3800 TO REPLACE A CONCRETE DISTRIBUTION BOX and the only problem with the concrete box it was cracked on the lid, below the lid there was no problem at all, they smashed the complete concrete box to pieces and placed those pieces on trees on my property. WITH A 35 PLASTIC DISTRIBUTION BOX AND THEY DID NOT REPLACE THE PIPES LEADING OUT OF THE DISTRIBUTION BOX, THEY LEFT THE OLD ONES INTACT BUT TOLD ME THEY WOULD BE REPLACED. THEY EVEN DUMPED MY CONCRETE DISTRIBUTION BOX IN TREES ON MY PROPERTY. THAT CONCRETE DISTRIBUTION BOX IS STILL THERE BY MY TREES FOR EVIDENCE. DO NOT TRUST MYRTLE CREECH AT ALL. SHE WILL LIE AND TAKE ADVANTAGE ON ELDERLY PEOPLE FOR HER OWN WEALTH AND BENEFIT. THEY WILL AND ARE TAKING ADVANTAGE OF ELDERLY PEOPLE, ESPECIALLY WHEN I NOTICED THROUGH MY BANK ACCOUNT, ONE CHECK WENT TO A PERSONAL ACCOUNT AND THE OTHER CHECK WENT TO THE BUSINESS. I TRUSTED MYRTLE, BUT I FOUND OUT SHE IS A GREAT LIAR AND MANIPULATOR. MYRTLE CREECH TOLD MY WIFE AND I NOT TO MENTION THE PRICE TO ANY OF HER EMPLOYEES, WHICH ONE WAS HER SON. I NOW KNOW WHY. SHE DOES NOT REALIZE WHEN I TOLD HER BEFORE THEY STARTED THAT “I HAVE SECURITY CAMERAS WITH VIDEO AND AUDIO AROUND MY HOUSE.” THANK GOD I GOT HER ON VIDEO AND AUDIO STATING “DON’T LET MY EMPLOYEES KNOW WHAT I AM CHARGING YOU.” WHY WOULD SHE MAKE SUCH A STATEMENT UNLESS SHE IS HIDING SOMETHING? DO NOT, PLEASE DO NOT USE CREECH’S SEPTIC TANK AND PLUMBING COMPANY AT ALL, THE ONE IN LUCAMA NC AND OR KENLY NC.