7 Aug, 2013 → by ClaimboUser496765
DO NOT CONSIDER HAVING A PARTY HERE!

On May 21st, 2013, I reserved 6pm to 10pm for my anniversary party. I paid $500 on the verbal agreement that within "a few days" they would draw up a contact for my husband & me to sign w/ some specific things we had discussed. I called on Monday to cancel the party & to arrange a refund. I spoke with Shona who told me that I would have to talk to Rick & she would have him call me that afternoon. There was no call. Tuesday, my husband stopped by after work & was then informed that my "deposit" was nonrefundable. When he got home & told me about it, I called. This time Shona told me that I needed to talk to Rick. I called Rick, on his personal cell phone, & was told that he had too much going on with his daughter & just couldn't deal with this right now. So, I called back to the alley & Shona told me that I could talk to Ginger. I waited on hold, only for Shona to come back & tell me that "Ginger will not be dealing with this." She told me that Lois would be there after 5pm & would "call me back to work this out." No call. Called again this morning. Bradley answered & put me on hold until Lois could get on the phone. Lois told me that my deposit was not refundable. Further more, she told me that she was aware that I had been calling "too often" & that every time we were there, there seemed to be a problem. That part is true. Since May, EVERY SINGLE TIME we have gone to their establishment they have had equipment failure.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of 300 Bowl you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.