My UE BOOM2 speaker, purchased 24-12-2016, offered 2 pizzas and 2 album downloads with the purchase in a '2 Day Pledge', ie, the vouchers would be emailed within 2 days of online registration. My claim for these vouchers was registered online on or near 5-1-2017, then re-registered after I had not received the vouchers a week later and then a second time a few days later, both attempts well within the expiry date of 7-2-2017, both with no response. My first query was emailed to Logitech [protected]. I have since conducted some emails with Cassandra Lam, then multiple with Andrew Lieu. I have been told by Andrew [protected]) that the website had not accepted my uploaded receipt, but that my scanned and emailed version [protected]) had been recognised as correct. I have been repeatedly told that my issue has 'been forwarded to the IT team and escalated as a priority'. My last communication with Andrew was on [protected], when he offered me movie tickets instead and I stated that I would like to receive the deal purchased. I would like the original purchase agreement honoured. This has taken 2 months when they pledged 2 days.