30 Oct, 2019 → by ClaimboUser571247
did not received the deposit money back

1

Goog afternoon, I rent a car from your company for 7 days, the same as our colleges from Lithuania. Just they took better car CC type, and we took AA type car. We both took full insurance, but we need to pay 235 euros and they there asked to pay 180 euros for the same service. So I want to ask why the prices are so different? they took a car just before us, and we were so surprised. The customer lady said that about all questions we need to text You. Also, the customer lady write us down (I have her written paper available and can attache the photo if You need this as a proof) that the price for full insurance is 235euros. But we paid 309 euros in total. She said to us, that other amount of money will be return us and it was a deposit for the fuel. But today we received just 52 euros, wich is not as she told us. Why we need to pay more for fuel? We left the full tank. So we overpaid comparing to our Lithuanians friends and even did not get the prices we discussed with the counter lady.
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