I ordered the aciai berry product off line for the free trial period. I never received the product. But they then charged my card for 89.31 for something that i did not authorize. When I finally got through to customer service, the ### i spoke to informed me that the company has a no refund policy and then hung up on me. I will be contacted the BBB and cancelling my card today. Do not order from these people. They are very misleading! It's a scam.