20 Apr, 2015 → by ClaimboUser856984
David Barton Gym – Gym Membership Review from Summerlin South, Nevada

I was a member of DBG for one year from sept 2012 to sept 2013. When I signed up, it was at an open house event they were having. I was unhappy with the gym as the dry sauna never worked once and it was like ghost town in there and they staff was changing weekly. I never asked to be released from my contract early even though I was unhappy. I was pleased when my time was up with them, then I kept being billed!!! I started a new job on oct 15, 13 and was out of town on and off for 90 days, so I emailed several times and called asked why I was still being charged, letting them know I completed my contract, I didn't use the gym in over six months and they told me I had to physically come in (only during certain hours of coarse) or I had to send a certified letter! I have never heard of anyone having to go through so much trouble to stop payments from a contact that had already been completed. After 45 days of stess I finally came home for winter holiday break and I physically went in to tell them they were wrongfully charging me! I didn't ask for one penny back, just wanted them to stop robbing me monthly. The payments stopped and I did not receive one letter from them...... Then.....11 months later I got a collection notice!!!! They came up w a number (not sure where it came from) and sent me to collections when I payed my contract in full plus an extra 160.00!!!! I called the manager, he apologized and said it was being taken care of right away..... Four months later I pull my credit and I have an ongoing collection showing on my report, so now I get to spend more time talking to the staff that is clueless at DBG. It is wrong to send someone to collections when they pay their bills on time and completed their contract! I guess they are so desperate for money, they just keep billing whatever accounts they have on file. Do NOT give them your cc information!!!
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