Original review updated by user Feb 10, 2021 I added Barclay card to my Pay Bills online, then I got a frightening Email that someone is attempting to get into my account, then got another Email stating that someone added Barclay card added this bank to my account! Next, I tried to call this bank number stated 800 above. There Auto attendant is strange and impersonal. The next thing is PNC Frozen my Voice account access to my ACCOUNT, then frozen my Checking and savings account! Finally, when I got to talk to a LIVE PERSON this person was very upsetting for me that person did not help at all only to say that the Email was a fraudulent and treated me like I was that person. Then stopped into one of their branches and again got nowhere. I have been a customer for many years even with the bank they purchased National City Bank, Cleveland and Dayton Ohio. Summary: This bank after getting very upset claims it is all my fault! What a way to treat a long-term customer? I guess I have to find another BANK to do business with! I managed the Call Center at the Auto Club over 20 years, and if I programmed an Auto Attendant and treated customers like PNC I would have been terminated. Thanks for the memories PNC Vietnam Veteran