I placed an order with MyPerfumeSamples.com over six weeks ago. Even though website indicated order completed, come to find out two weeks later it hadn't even been shipped! After numerous communications and 3+ weeks later, I finally got 4 of the 5 samples I ordered and paid for. I immediately contacted via ticket and separate email to let them know an item was missing from my shipment and asked them to send it to me immediately. (It was a $4.95 sample.) I sent several followup tickets and emails but still no response and no product! Customer Service is nil with this company! I only wish i had read the reviews and complaints before placing an order with them. Many reviews warn that this company is a scam and they lost money trying to do business with them. Please consider this another warning about their lack of customer service and business practices.