4 May, 2013 → by ClaimboUser795194
Cuddeback horrible customer service
Cuddeback sold a camera to me. When it stopped working, it was under warranty so I sent it to them for repair. They called and said the camera (which I bought 6 months ago) was over 4 years old. Even though I had the receipt, they told me they wouldn't fix the camera. The vice-president, Brenda, was rude and completely unprofessional. She basically called me a liar. She claimed that I must have bought a repackaging machine and put an old camera in a new package. So, she claimed I spent $5000 to get a $220 camera fixed. Sounds like she just wants to pass the responsibily to someone else. I buy lots of cameras every year but I will never buy there ***. Bushnells are all I buy now.