15 Jul, 2020 → by ClaimboUser849438
Credit note removed

1

I accepted a credit note refund in May and the credit note showed as confirmed in my account. Now it has disappeared and I can't use it to make a new booking. No one will answer any phone number I have tried nor emails or the messaging service. I now cannot travel unless I pay full price for a separate booking and I have no idea if I did this if I would be refunded my credit note. The date I require (13 days) is less time than the time they say it will take them to get back to me.
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