This is shani gates with curbing creations. Customer service, at all times, is on the top of the list in our business, the vast majority of our business comes from word of mouth referrals and we have an excellent track record. We are unaware of any customer whom we have refused to address any issues with. Ktmu, would you please contact me in any of the following ways so we may resolve any issues. Phone: [protected] E - mail: [protected]@msn.com Website: www. Fayettevilleconcrete.Com