10 Sep, 2020 → by ClaimboUser496131
Could not restore my data from Acronis Cloud or my external hard drive
1
USER BEWARE!!!!! Defective Software and Abysmal Support I backed up my business computers using Acronis True Image. My computer failed, but I wasn't totally alarmed because I had been smart and backed up regularly (was i fooled). My loss of data should have been quite minimal. BUT NO!!!! Acronis True Image would not restore my machine. Acronis tech support (off-shore and frustrating to deal with) kept putting me off. Their support team works with you BUT none of their support (even by phone) amount to a fix!! After 3 days day I HAD to start rebuilding on my own so that I could move forward with my business.