1 Jan, 2018 → by ClaimboUser376914
computer technical problems

1

i contacted digital storm to purchase acomputer for microsoft flight simulator x or prepared flight simulator in august 2015. i specificaly told the sales rep what i wanted the computer for and was assured that they the vanquish 3 would run the simulator program. i was concerned that flight simulator is a very complex ands demanding program which uses many add on sceneries and display panels, radios, switch, multi-display, flight instrument, fmc, etc. this requires a powerful computer which in many cases requiers overclocking and special configuring in order for the flight sim to operate corrrectly. it also requires the usb socket and drivers to be able to recognize and power the various add on devices. i was using microsoft flight simulator 2004 on an old HP pavillion which ran everthing fine including 15 usb devices using a usb 3.0 powered hub. in july 2017 i decided to go to flight sim x steam edition on the new digital storm computer. remember, this computer had been sitting idle since august of 2015, so by all account it was still a brand new computer with less than 200 hours on it. the reason being windows 10 will not run flight sim 2004 and l liked the features of flight sim 2004...anyway, in july of 2017 i made at least 10 calls to digital storm tech support because of the followig problems: usb ports will not run add on devices witout unplugging and repluging them in, even with a powered usb hub, solid state 1 tb hard drive not initialized at time of manufacture, add on scenery unable to find fsx steam on D:drive even thought it is present. the computer arrived with the fan for the ssd rattling around in the case, i contacted digital storm and a technician walked me thru installing it. i cant take it anymore, i refuse to keep calling tech support for assistance everytime i have problems with this computer. unfortunately i did not know of this website before i bought this computer for $1300 or i woul have spent a littlte more to buy an actual flight simulator form Jetline flight sim computer company, who make computers specificaly for flight simulation...i am of the opinion that this computer may not be able to handle the many demands riquired by flight simulation programs... I do want to thank Kyle and Keven at digital storm tech for the many hours and patience given trying to resolve the ongoing problems with this computer...P.S. i have 13 years experience with Microsoft flight simulator..Al Williams
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