I took Diet ZX about 9 years ago. Combined that with walking 5 miles a night and lost 50 lbs. I loved the product. I controlled my appetite and cravings. I was even able to give up all soda - was drinking 3-4 Cokes daily- and gave up chocolate while I was on Diet ZX. I love chocolate! Never had one bit of trouble getting the product as ordered or any issues with billing. I've been chasing kids for the past few years instead of taking care of me and now looking to purchase again. I'm truly saddened to see all of the negative reviews. I might still take a chance. But it sounds like the company has changed greatly and it would be a huge risk financially. hmmmm... what to do.