13 Feb, 2021 → by ClaimboUser659235
CheckIn Service
1
When I booked tickets(PNR: UTLB4L) for my family from CCU to PNQ on 18th Jan, I received only itinerary details and didn't receive e-ticket. When I tried check-in before 48 hrs, neither android/iOS/desktop allowing any check-in, but I can see seats are getting filled up. My wife called customer care multiple times and they booked some paid seats now but they are not sending e-ticket as payment not done, we are not able to do payment as link provided in SMS is not working i.e. ultimately it's a deadlock and we wasted almost 2 days for this. In one hand they are charging more for seats and pushing to pay for seats with more price, on the other hand they have pathetic service- I never saw 'null' adult during payment of any live website.