7 Oct, 2020 → by ClaimboUser795318
Cheated by baskin robbins and swiggy
1
Hi, I am surbhi from kolkata. Two days back I ordered ice cream from baskin robbins via swiggy. My total bill amount was around 3600 rupees. While unpacking the boxes I thought they weighed lesser than what I had ordered, so I weighed all the boxes one by one, only to discover that I had received half the quantity of ice cream For eg: a 1 litre box of ice cream weighed just 350-400 ml by volume.. I immediately complained to swiggy and substantiated it with pictures of all the boxes. Swiggy mailed me back saying that they cannot do anything about it. the least I expected was at least a refund of half of my bill amount. It is very upsetting to be cheated like this and is unacceptable.