7 Jul, 2020 → by ClaimboUser531957
Body shop manager cindy *** me off
1
i took my rv4 for accidental repair.they repaired bodywork .called me its ready so next day i went there to pick up.and i ask them if every thing been good she said yes they checked it i drove my rav4 back home suddenly i noticed my safety light blind spot not working and some noise was coming from backside so i call cindy next day she told me bring it over .so i drove 80 mile up down and paid $8 tunnel toll ok she said they fixed it i drove back safety light was working fine but noise was still there. i called her again.she told me bring it over so i took day off my work drove 80 miles up and down paid toll then she told me your right rear tire needs to replace. she replace that.and before i left i ask her did they test drive she said dont need its ok .i drove back home same *** same noise again i called her again. tool back to her missed another pay from my job then she told me its may be from rightside rear tire i was i said ok check then she told me i have to pay $150 for check up its may be not related to accident. i was really pissed they were not diagnosing the problem i lost about $600 gas/toll/3 missed work days even its their fault for not finding problem she did not want to admit /very rude lady. i tried to call general manager also but that time he was in meeting. i left message but no call backi User's recommendation: I will never go back there in my life.i thought dealers are best but no.