I signed up for eHarmony abut a month ago and after receiving very few matches and none of which were my physical type I complained to customer service. They told me to loosen or change my parameters so I had to go from 50 mile radius to 120 (there is no in between) and now I get still a very few matches from at minimim a good hour and usually more away from me that are not even close to my physical type. (And I live in a major metropolitan area btw) Looks are not everything but an initial attraction is a must! When I complained to customer service they said they'd cancel my account for me but I still owed another $50+ and couldn't get any portion of my prior payment back. This site is not worth the money and if I wanted to be matched with guys I have no interest in I would stay on the free sites! eHarmony is a rip off, don't waste your money!