Almost Exact same story here too.. I purchased my $99 unlimited lifetime product back in 2007 and now I try to access the site, got an email that said send us your receipt, which I DID... not just an invoice number but the actual screen print of the 2007 invoice and they haven't responded to any of my half dozen emails.. SCAM And I just finished taking a security exam a few months ago (and had access at that time in April)... and the tests are not the greatest quality anyway.. the questions that were on the test and what I studied for were not very accurate. I tried logging in now in July/August and now I've got no access and no email responses whatsoever.. SCAM Can't even do a netlookup on them because they've hidden their dns and IP information.. For some reason they don't want to be found.. They don't want any public displayed information.. There plan is to take your money.. let you enjoy the site for a while and screw you after x amount of time.. there intent is to have you purchase the engines that are only available for 6-12 months, kind of like a drug dealer.. get you hooked, make you dependent on them and then screw you over.. SCAM Don't bother with this site, not worth it.. I've dealt with this Andrew before as well and have never had a reply from anybody else over my time with them.. It probably is a One man band.. They (Andrew) sucks, he's unprofessional, it's a real shame.. because the idea is good but the fact is, he's weeding out the lifetime access membership and screwing over his customers.. SCAM initial actualtests membership 2007 or before full description: see above data of incident: 8/2017 We've checked our bank records and couldn't find your payment. Do you have any payment receipts from your purchase? If so - please forward to us. Please feel free to contact us in case of further queries. Regards, ActualTests Support [protected]@actualtests.com >>> Like stated previously, I forwarded my receipt from 2007 immediately and they haven't responded with any other correspondence... after several attempts.. Do not trust this company... They will steal your money!!!