1 Jan, 2018 → by ClaimboUser721477
ACT worst broadband

2

Hi, Acc No:412315 It should be "Useless Connectivity @ HIGH COST" I wonder how the speed gets better when I call cust care and raise a complaint! ACT is a big fraud, they commit big deals before taking connection and once u pay for 6 months, ur money will be locked and ACT will make u dance to their tunes! Even if connection is down for a week they wont bother as its a pre-paid connection and act got the money! If u raise ur voice, raise complaints they would just close it without addressing it! There is no provision to pay on-line for ACT BB.payment gateway doesn’t work! ACT has made it mandatory to pay for every pick up cheque! My question is when there is no provision to pay online y shud customers pay for cheque pick up? ACT bb is a nuisance in the city trying its best to fool ppl! beware of this fraud! ACCT bb doesnt have an option to make online payment? and I have asked ACT to cancel my connection and return my deposit of Rs 1000 back! But to my surprise, ACT says I need to pay de-activation charges of Rs 996 .Strange that ACT is asking for disconnection charges, for what reason no one is ready to explain me.Even the nodal officer is an real idiot who claims I need to make this payment to disconnect the connection. I have experienced horrible harassment by ACT bb all ppl involved with ACT have been liers including nodal officers! If any one finds one genuine person who does tell u truth who belongs to ACT I am ready to pay money!i am so sure about ACT.Its a cheap mentality BB service which is there only to loot money from people and escape.Marketing agents are frauds they take money with lots of promises and make you pay for 6 months advance rental and never turn back! ACT is total waste of money and time! ACT IS HARASSMENT AT HIGH COST.U R HARASSed @ HIGH sPEEDS!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of ACT Broadband you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.