22 May, 2012 → by ClaimboUser918280
ACT Lock & Key aka Bumpkey.US
Placed order several weeks ago, charged my credit card and did not deliver the keys and hammer I ordered. Called several times, no one answer, only a voice mail message referring you back to their site for "faster service". Emailed several times, no response... This company has an "F" rating from the Better Business Bureau (BBB), which is the worst rating you can get. They have had multiple consumer complaints for lack of delivery and no response. Check the web to confirm. Do not do business with them, and if you have then file a complaint with the BBB as chances are you'll never hear from them or receive the goods you purchased.