20 Jul, 2016 → by ClaimboUser336475
ABSOLUTELY HORRIBLE

1

We were treated horribly by Absolute Comfort Air Conditioning. My husband and I live in Katy with our three small children. Our AC broke on Monday July 4th 2016. We called in the issue and were sent a tech from absolute. He told us all we needed was Freon but they wanted to charge us $100 a pound. I told him we would get it elsewhere cheaper. We did and that didn't fix the issue as we were told. We called them out again and this time the SAME tech came out and said "You have a leak but I cant find it you need to find someone more experienced" then he left. I asked him to tell me what the issue was but he said he didn't know. We called Absolute but were told we could not have someone else out for 4 days. We waited and the new Tech said we needed to pay $1200 for a new coil and upgrades. We had to pay as we have 3 little children and it was the middle of summer and over 95 degrees. So because of them we were out AC for 10 days. I would not recommend them to anyone. Please stay away from them at all costs.
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