I have ordered a shoe but it is damaged so I returned it but not refunded they sent me mail that( are happy to inform you that the amount of Rs.914/- has been refunded to your bank account on 24th November 2017for the return ID RP100621804. Transaction ID - [protected] As per banks policy, generally it takes 7-10 business days (excluding Saturday, Sunday & Bank holidays) for the amount to reflect in your bank account) customer care is not responding and not working