Called Sears for repair on a dishwasher. Of course they will not give a specfic time, I had tobe home between 1:00 to 5:00 p.m. Took a half day off work. Got a call from a man who identified himself from A&E who could barely speak english. I asked if he was from Sears - YEH YEH SEARS, in his broken english, which I asked him to repeat several times, he told me he was an hour away and that my dishwasher would need a new pump, unless I was willing to spend $459.00 he did not want to drive the hour. I asked how he could know that without ever looking at the dishwasher. I just know, he said do "I no come out unless you spend $459.00". I told him to forget it. I was furious, when I spoke to Sears, they could care less. Won't use or buy from them again.