15 Oct, 2020 → by ClaimboUser247777
10 weeks after build order hit their shop and my building hasn’t even been started!
1
Okay, I know there's a pandemic going on and things have slowed down, but Derksen has evidently come to a complete STOP. That is, they have stopped building, but they will happily take your order, and in my case my money, and tell you a bunch of lies and later on, excuses, about why you haven't received your building. Want to cancel your order? Guess what? There's a cancellation fee clause in the contract. Wow, they can not deliver and still keep some of your money!!!! Are their buildings as good as they claim? I don't know. AFTER WEEKS OF WAITING, DERKSEN HASN'T EVEN STARTED BUILDING MINE!!!! User's recommendation: At this time, don't even consider ordering a building from this company. I was just told there is a 12-14 week lead time on new orders. Building on my order, placed 10 weeks ago with an 8-10 week lead time, hasn't even started.