13 Sep, 2019 → by ClaimboUser134988
Claim Denied. *** Hath No Fury!
1
Purchased 4 Continental Cross Contact 9 months ago from Tire Rack. last month one tire was irreparably damaged, nail in sidewall. Bought replacement from Tire Rack. Filed Claim with Sonsio. Sent several pics of tire with nail in it. Pics of Name of tire as requested and DOT number. They denied claim saying the tire DOT number did not match what they had from Tire Rack and I must have bought it elsewhere. Sent them Tire Rack Receipt showing DOT of Tire Purchased. Sonsio is clearly defrauding customers. I am filing complaint with Better Business Bureau. Also, Complaining to Tire Rack that I will never use them again (have bought 4 sets of tires over last several years ). I am a lawyer and may file small claims suit against Sonsio.