Claim Adjuster of Western car Insurance was very abusive, he kept calling and leave voice mail, email, and mail to his customer although the customer already answer what the insurance required to provide the personal information because there was collision occurred. But the Western General Insurance provided claim adjuster who have been kept postponing the claim and suddenly come with new claim adjuster and asking another information from customer. This is an abusive company. The case of coverage has been going on for 6 months and there was no responsibility to repair the car, but instead kept asking information again and again. The claim adjuster was very abusive.