City power cut my electricity without any notice. Post office delayed my account and although this is not an excuse, not all of us have time chasing up on accounts. The story about them cutting power after you are a month or two late is a huge lie (answer to previous similiar complaint). My account was 100% up to date. Only this month was not paid on the due date because I only go it on the 15th. City power are welcome to look at my account and confirm this. And then they have the cheek, to cut my power before a public holiday. City power thinks they can treat us like garbage. City Power *** big time. You lost a loyal customer. The worst is, I have a tenant in that house who I could not invoice without a valid copy from you. Shame on you...