31 Jul, 2021 → by ClaimboUser571218
Cimzia specialty medication refills delayed and not dispensed as prescribed

1

The pharmacist at acredo make errors routinely. My cimzia is supposed to be delivered/dispensed every 4 weeks. But acredo has changed my prescription to every 8 weeks without anyone's Consent or permission. That Is not how the rx is written. Then the customer service reps cannot get the pharmacists on the phone. I waste hours and hours trying to get it resolved. Still not resolved. Further specialty medications cannot be filled online nor by the automated system as these specialty pharmacies do that on purpose to make things more difficult. They won't call you, they won't remind you, they won't auto fill, they will only make it complicated and difficult for something that is routi e.
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