12 Jun, 2018 → by ClaimboUser912513
Chinese online seller selling cheap knock-offs as official
Ordered 2 San Jose Sharks jerseys from this company. Their online site states no hassle returns. When I received the jerseys they were too small and one of the jerseys that had been modified to add a name and number were not the correct color. When I asked to return them they requested a picture to see how it fit. I declined then they offered a small return and I could keep the jerseys. Their offer was 10%. I declined and asked for their address for a return. They gave me an address in China which seemed strange as the jersey delivery initiated in the US. I used FedEx to return the jerseys. At the time I sent the jerseys, FedEx said nothing about a phone number. The jerseys reached China are were being held in customs until a phone number could be obtained to contact the recipient. When I asked sharksstoreonline for a phone number the initially said they notified the warehouse, whatever that means. On a second request the said they don't do phone support. Between the purchase of the jerseys and the return to China, I am now out several hundred dollars