Been doing business with Payne's for years on my company truck. One of my employees recently decided to have them do some work on his personal vehicle. The work performed was not satisfactory. After trying to get the problem resolved, he finally resorted to filing a BBB complaint. Today I tried to get my company truck dropped off at which point I was told that I no longer have an account with them. I asked why and they said because of the employee that works here. Completely unrelated to me or the company, but because he works here they cancelled my account. I have never been involved with a company who acted so childish. My reccomendation is save yourself the headache and take your vehicle to a company run by adults.