I'm currently having a situation, where we have had payments withdrawn from my account at full price even when I have spoken to centrelink and have confirmed all the enrollments. I have supplied my CCS summary via email with my eligible childcare hours to them within an hour of receiving their email to have no reply for over a day. I have been into the centrelink office and they have assured me that I have completed everything from their end. Camp Australia keep insisting that it is with Centrelink. This has been going on now for a term now going into term two! And today I still have been debited the full price! I feel that Camp Australia are stealing money off my family, it's causing my family distress and worry as they continue to empty my bank account. Perhaps the media, A Current Affair would like to investigate this and why (as I have noted from other complaints) families are not receiving the subsidy they are entitled to!