21 Jun, 2019 → by ClaimboUser363738
chicago cutlery knife set
1
I have an old Chicago Cutlery knife set. One of the handles on the 5" blade knife broke. I contacted Corelle Brands/Chicago in mid May. They sent me a 5" blade knife that is basically the same shape, but the handle is much lighter, closer to the color of the block knife holder. My knife handles are almost black. I contacted them again. They asked me to send pictures, which I did. They asked what was the writing on the blade. I replied, it says "Designed and Marketed by Chicago Cutlery. Next they sent me, which I just got last week, an 8" boning knife with a black handle, which also does not match my set. I have been very disappointed in the lack of concern and slow response shown by Corelle. I was telling a friend about it, and she said when she contacted them about her broken knife and they couldn't replace it because her set had been discontinued, they sent her an entirely new set. I am having difficulty understanding why I'm being treated differently. Thanks for anything you can do, Jackie Powell