We had this engineered hardwood installed in 2013. At this point we have filed a claim for loss, peeling and chipping of the laminate. The claim was denied because the damage was not over 5% of the entire floor. THIS PRODUCT IS MADE IN CHINA TRASH!! The company was completely unapproachable and unwilling to even replace the damaged boards let alone the entire floor. DO NOT BUY THIS PRODUCT. THEY WILL NOT HONOR THE WARRANTY! The wood layer is so thin you will not be able to refinish ever. We spent around $30,000 on this floor and it is the regret I have about building this house.