ADIB has made an inconvenience to me by presenting a cheque on 1st May 2017 for which the account was closed on 29th April 2017 Since that day I am following up with ADIB to issue me an apology letter by sending a written email to customer service and calling on 8002828 toll free number. As of today nobody shows any interest regarding the same and resolve it on priority. Since the cheque was returned and the same update is showing in Al Etihad credit bureau report, I am unable to take any financial assistance from any bank without the apology letter from ADIB to prove myself. following up with the issue for past 2 weeks and especially last 7 days in call but ADIB is handling my issue very lightly without giving me a positive response or taking the matter serious and resolve at the earliest.