18 Jun, 2021 → by ClaimboUser107433
Checking account cancellation and archaic policies

2

I closed my JP Morgan Chase account without cleaning it out first. I closed my checking account on May 12th. Chase insists on returning my balance with PAPER check and SNAIL MAIL to return my money to me instead of just transferring balance into my new acct. June 18th and still no check and I have asked for help several times. This is the same company that begs me to go paperless every day and wants me to use their online or automated systems. HYPOCRISY when it comes to them returning my cash. So archaic and outdated policies and processes. I continue to get the run around and they refuse to return my $1712, just keep telling me they are reissuing checks and I need to continue to wait 7-10 business days. It's been 27 business days and a lot of BS about the required process of paper checks and snail mail.
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