During the open enrollment period I changed my drug prescription plan From Aetna to Mutual of Omaha. As I have yet to receive an invoice I called customer service to set up the regular monthly payment plan directly from my checking account. I have now been on the phone for over two hours talked to four different people, none of whom can help me. The response is always "I can't help you, that is handled by a different department". Also if you go to the web site MutualofOmahaRx.com you will be advised that it is an un-secure site. I am not about to enter my checking information to a site that is not secure. So after two hours of trying to accomplish a simple task of giving Mutual of Omaha money on a regular basis I am giving up and hopefully someone from the Company will contact me.